Shipping & Return Policy

Thank you for your purchase! Our order processing time for items that are not customized is five (5) business days, and shipping times vary with each carrier. Currently, we are using USPS First Class Mail and anything with a value of over $175 is sent via USPS Priority Mail. On occasion we will use UPS, depending on pricing and delivery date. We will update your order with the tracking number associated with your package, and you will be notified via Shopify when your order ships. 

 

Canvases may be exchanged for store credit within thirty (30) days of purchase, and threads may be returned within sixty (60) days with a full refund to the original payment method. Books, needles, scissors, and accessories (including accessories that have been customized) are final sale. Items that are being returned or exchanged are required to be in unused, sellable condition. Defective items may be returned on a case-by-case basis.